Day 110: have you tried switching it off and on again?

Well, it's definitely been a week. We opened second semester change of curriculum on Monday, which necessitated designing and building a complete process for dealing with probably rather more than the usual thousand or so submissions (students are dropping courses like buttered toast) remotely rather than in person. This means that for the week I have been managing multiple processes, including training and individual tech support for both students and advisors, on multiple platforms, viz:

• the submission by students on the student database of change of curriuclum forms;
  
• the activities on the student database of 13 different advisors of varying levels of tech-savvy in checking and approving such forms (complicated and fiddly, because our database is Peoplesoft and doesn't do in one easy click what it can do in 12 obscure clicks and a sacrificial goat);
  
• since the database submission process doesn't allow for discussion with the student, the submissions by students on our web-based content delivery site of requests for individual curriculum advice;
  
• the submissions by students to the forum on our web-based content delivery site to ask quick/easy rules and process questions;
  
• the activities of 13 advisors of varying levels of tech-savvy in offering curriculum advice via the web-based content delivery system, according to a strict timetable and at two separate contact points;
  
• the submission by students via email of curriculum change queries which cordially ignore, or didn't read properly, the instructions I sent out regarding seeking advice via the above rather than me;
  
• reproachful alerts to advisor solecisms in processing from administrators via email;
  
• frantic technical or tech support queries from advisors via email;
  
• frantic technical or tech support queries from advisors via the advisor WhatsApp group;
  
• occasional frantic technical or tech support queries from advisors via phone call, because apparently WhatsApp isn't enough;
  
• occasional stop-gap Teams briefing sessions offering tech support via shared screens, to reinforce the training I gave them all last week, also by Teams, about which, hiss spit.

I am managing all of the above via the dubious assistance of a keyboard with a sticky letter T, which means that it only actually produces a T about half the time, and only if I hit it particularly hard. My level of stress is causing me to routinely misspell things, in particular my usual bugbear "curriculum", which I get wrong about half the time probably because of Freudian pressures (I have corrected it FOUR TIMES in this post alone). The lack of the T is adding a new dimension to this, most notably that my tendency to the classic internet "teh" instead of "the" is, sans T, causing me to sound unduly Canadian.

However! I am bloody but unbowed. The system is working, of a fashion, advisors are becoming rapidly more tech-savvy by processes of practice, hand-holding and main force and have been frankly lamb-like in keeping up with their duties, and my new keyboard arrives today. The gods willing and the creek don't rise (which it will, there's a major cold front in, for large tracts of yesterday it was raining horizontally), we may yet navigate this more or less unscathed. I cannot attest, however, to the probable state of my sanity or energy, I am exhausted. But, mostly, triumphant. I'll take it.