some days are better than others
Tuesday, 27 April 2010 06:42 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
Oh, dear. My Imaginet geeks have failed me. Even arm-wrestling their tame Telkom guy, the one who apparently knows what he's doing, was insufficient. All he could do was to instruct me to return to start, do not collect re-wiring, please phone the original order helpline (and he gave me the wrong number) with the original description of the problem, the one that didn't work first time round, and start the weary round again.
So I did this yesterday. With my Seekrit Weapon. I have now tried logic, calm rationality, searching questions, patiently pointing out the imbecility of the system, irritation, rage, abuse, accusations and slamming the phone down. This time, dealing a crippling blow to a hundred years of feminism while suffragettes sobbed, I waited until the first stupid objection ("this is a fault, not an order, this is the order line, phone the fault line"1), and burst into tears. The slightly hysterical sobbing, interspersed with hiccuping attempts to explain exactly how many hours I've spent on these bloody helplines trying to log a call, eventually backed the poor operative into a corner, where he eventually overrode stuff, circumvented the bit where I'm supposed to be the account holder, and finally gave me a reference number and a date when the technician will come round to do a complete rewire, all while rather helplessly enumerating how many rules he was breaking to do so. I feel dirty. But triumphant. To such depths does the monstrosity of Telkom bring us. It remains to be seen whether the technician actually arrives next Thursday, but I'll prep a supply of tissues and a fainting couch just in case.
Nonetheless, despite the need to once more mud-wrestle the Telkom pig, I've actually had a lovely couple of days. I was abducted for drinks and supper on the Camps Bay beachfront by Michelle and Stef last night, which was pleasingly drunken and attended by a magnificent pink and gold sunset and rather wayward conversation. (They may or may not have got me onto the subject of fan fiction, which is always dangerous, because I start using words like "demographic" and "paradigm" and "narrative wish-fulfilment", and have to be sternly suppressed with more booze). The whole seems to have been sufficient to give me, once I staggered home and fell into bed, an extremely vivid and detailed series of dreams which were, I suspect, actually an episode of Supernatural or something. Small town in the American woods is invaded by the weird shape-shifting hicks from a hidden farm somewhere, who wake up and tramp into town, where they proceed to grow giant arms and knock down whole buildings, or slime up buildings as amorphous sheets so they can stalk small girl children and eat them. The Big Daddy of the family was a sort of giant muscular lizardy thing. I think by the time I woke up the entire town was either dead or assimilated. No Sam or Dean to intervene. Clearly where the scriptwriter went wrong, but I have to say, my subconscious has a superb cinematographer.
Fortunately today was a public holiday, so once I'd cleared the dream-fogs I trundled off to see How to Train Your Dragon in 3D this morning. What a sweet little film - really an object lesson in how to take a hopeless cliché (boy makes friends with Wild Creature, is redeemed, saves day) and infuse it with life and charm. The kid's personality and dialogue are lovely; the 3D is magical without being intrusive, the dragon-flight bits, particularly the end battle, are dizzying and beautiful and bloody marvellous, but overall the strength is in the dragons themselves. Toothless, the main dragon, is a completely endearing mix of puppy, kitten and wild creature, and the incredible variety of other dragons is wildly inventive. (And frequently hilarious: I cracked up completely when I realised how neatly they'd pegged the dragon types to the howling stereotypes of the kid gang - small fat kid to small fat dragon, skinny twins to the two-headed serpentine one, spiky-haired punk dragon with attitude for the girl sidekick. Also, the fat kid's D&D geekery with reference to dragon abilities caused me unholy in-joke glee, to the complete bewilderment of the nice family sitting next to me). It was a lovely way to spend a morning - absolutely no surprises, but considerable pleasures. One for the DVD collection.
This week I have to fight Home Affairs to renew my passport. I console myself with the thought that they can't possibly be as incompetent as Telkom.
So I did this yesterday. With my Seekrit Weapon. I have now tried logic, calm rationality, searching questions, patiently pointing out the imbecility of the system, irritation, rage, abuse, accusations and slamming the phone down. This time, dealing a crippling blow to a hundred years of feminism while suffragettes sobbed, I waited until the first stupid objection ("this is a fault, not an order, this is the order line, phone the fault line"1), and burst into tears. The slightly hysterical sobbing, interspersed with hiccuping attempts to explain exactly how many hours I've spent on these bloody helplines trying to log a call, eventually backed the poor operative into a corner, where he eventually overrode stuff, circumvented the bit where I'm supposed to be the account holder, and finally gave me a reference number and a date when the technician will come round to do a complete rewire, all while rather helplessly enumerating how many rules he was breaking to do so. I feel dirty. But triumphant. To such depths does the monstrosity of Telkom bring us. It remains to be seen whether the technician actually arrives next Thursday, but I'll prep a supply of tissues and a fainting couch just in case.
Nonetheless, despite the need to once more mud-wrestle the Telkom pig, I've actually had a lovely couple of days. I was abducted for drinks and supper on the Camps Bay beachfront by Michelle and Stef last night, which was pleasingly drunken and attended by a magnificent pink and gold sunset and rather wayward conversation. (They may or may not have got me onto the subject of fan fiction, which is always dangerous, because I start using words like "demographic" and "paradigm" and "narrative wish-fulfilment", and have to be sternly suppressed with more booze). The whole seems to have been sufficient to give me, once I staggered home and fell into bed, an extremely vivid and detailed series of dreams which were, I suspect, actually an episode of Supernatural or something. Small town in the American woods is invaded by the weird shape-shifting hicks from a hidden farm somewhere, who wake up and tramp into town, where they proceed to grow giant arms and knock down whole buildings, or slime up buildings as amorphous sheets so they can stalk small girl children and eat them. The Big Daddy of the family was a sort of giant muscular lizardy thing. I think by the time I woke up the entire town was either dead or assimilated. No Sam or Dean to intervene. Clearly where the scriptwriter went wrong, but I have to say, my subconscious has a superb cinematographer.
Fortunately today was a public holiday, so once I'd cleared the dream-fogs I trundled off to see How to Train Your Dragon in 3D this morning. What a sweet little film - really an object lesson in how to take a hopeless cliché (boy makes friends with Wild Creature, is redeemed, saves day) and infuse it with life and charm. The kid's personality and dialogue are lovely; the 3D is magical without being intrusive, the dragon-flight bits, particularly the end battle, are dizzying and beautiful and bloody marvellous, but overall the strength is in the dragons themselves. Toothless, the main dragon, is a completely endearing mix of puppy, kitten and wild creature, and the incredible variety of other dragons is wildly inventive. (And frequently hilarious: I cracked up completely when I realised how neatly they'd pegged the dragon types to the howling stereotypes of the kid gang - small fat kid to small fat dragon, skinny twins to the two-headed serpentine one, spiky-haired punk dragon with attitude for the girl sidekick. Also, the fat kid's D&D geekery with reference to dragon abilities caused me unholy in-joke glee, to the complete bewilderment of the nice family sitting next to me). It was a lovely way to spend a morning - absolutely no surprises, but considerable pleasures. One for the DVD collection.
This week I have to fight Home Affairs to renew my passport. I console myself with the thought that they can't possibly be as incompetent as Telkom.
1 If you phone the fault line they say it's an order and please phone the order line. I tell you, Kafka has nothing on these guys.