Date: Tuesday, 6 October 2015 10:09 am (UTC)
I'd completely agree that managing the student experience in that prescriptive sense is not what a university is for - but I think we've been historically bad at recognising the student experience, and making space for its different and frequently alienated perspective. I don't think that that article was particularly thoughtful, to be honest, it's conflating student experience with managerialism, and they're two separate things. There's an unpleasantly sink-or-swim ethos underlying his argument, a sort of "in my day we weren't coddled like this!" which wilfully disregards the cultural changes which have made the current generation of students, even in a first world context, materially different to previous generations.
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